Housing inspectors in Blackpool are using PDAs loaded with software and maps from GGP to complete inspection reports and take photographs in the field while updating central information systems in real time.
The HTC handheld devices are linked to Blackpool Council’s centralised property database, helping officers identify, access and record additional information relating to an address or location. A direct link to GGP NGz, software specifically designed to manage the National Land and Property Gazetteer (NLPG), provides real-time access to the NLPG, reducing administration time and increasing operational efficiency.
Mobile working in Blackpool was originally introduced to support the delivery of services that contributed to the council’s ‘StreetScene service plan’. Applications include assisted household waste collections, waste permits, commercial waste services and support for the neighbourhood environment teams. In each case, the map display helps to identify and record the location of incidents or service requests while real-time access to the NLPG identification easier and enables detailed information to be appended to a specific address.