Complementing their heat network technology and services, Minibems has announced that it also offers metering and billing solutions that are designed for easy integration into existing or new build developments alongside their heat network performance system.
Minibems’ credit and pre-payment billing options can be switched remotely depending on building requirements and residents’ circumstances. The system can be set so that vulnerable residents are never left without heating or hot water. Minibems also make it easy for residents to make payments and keep their heating on, meaning customer satisfaction is high and ongoing management is hassle-free for housing providers.
Minibems operates a real-time payment system where credits made are applied to the controller instantly and these can be made via the Pingit app, EPay cash or card payments, direct debit or standing order. Credit billing customers receive bills on a monthly or quarterly basis, and these are based on actual meter readings, as per the requirements of the Heat Network (Metering & Billing) Regulations 2014. All billing customers can view their current balance online or via the in-home Minibems touch screen display.
An amount of emergency credit can be applied to prepayment tariffs so that resident aren’t shut off at zero balance, allowing them time to make a payment. The friendly credit feature can be applied so that residents aren’t shut off during weekends or out of office hours when they are unable to top-up or get support and advice.