When I started working in PA Housing’s customer contact centre in Leicester three years ago, I was a complete technophobe – I didn’t even know how to use Excel. I’ve now helped on organisation-wide CRM projects and am helping to build a chatbot. I’m also the person who liaises between residents, staff members and the…
From technophobe to IT trainer – My journey to becoming a digital devoteeRead More →
Asset Management
Encouraging women into housing IT
Is it right that we are still discussing women in IT as a standalone topic in 2020? The dawn of a new decade demands a hard look at why this subject continues to require special attention. According to the training and job website Women in Tech, “Only one in six tech specialists in the UK…
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Women in housing IT
Housing Technology interviewed a group of women involved in housing IT from Adra, Civica, Community Housing, Northgate Public Services, PIMSS Data Systems, Prodo Digital and Rochdale Boroughwide Housing about their various roles in IT, any challenges they’ve faced as women in a traditionally fairly male-dominated sector and how more women can be encouraged to consider…
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A bird’s eye view of the future
Drone surveying is the latest technology to empower stock condition assessments and support both surveyors and asset managers in their day-to-day work. Scaffolding, ladders, cherry pickers – these are all bits of kit which instil fear into the minds of health and safety managers. But they’re necessary pieces of equipment for completing full maintenance and…
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Taking stock – Asset management software in housing
Housing Technology interviewed asset management software specialists from Esri UK, MIS Active Management Systems, Northgate Public Services, Orchard and PIMSS Data Systems about how housing providers should be choosing and using the latest generation of housing asset management software. Do you really need a dedicated asset management system? With many housing providers, particularly smaller ones,…
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All together now
What uniquely connects Sir Clive Woodward OBE, Simon Weston OBE, George Clarke, Baron Bird, Rev. Giles Fraser, Dr Sue Black OBE and Maggie Philbin OBE? They have all been just some of the keynote speakers from our past annual Housing Technology conferences and executive forums, illustrating the diverse nature of each event and how social…
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