A contract with the Department for Business, Innovation and Skills for a digital inclusion programme has been won by the Tinder Foundation. The Future Digital Inclusion programme is part of the government’s plan to support people in the hardest to reach communities in England, enabling them to develop online skills and access government services and…
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Digital Inclusion
Country-wide wi-fi from Wales & West with Cisco Meraki
Wales & West Housing is rolling out a Cisco Meraki-based free wi-fi network spanning 120 locations across Wales. Richard Troote, head of ICT, Wales & West Housing, said, “The government’s digital inclusion strategy, which aims to get 90 per cent of the UK population online digitally capable by 2020, is very relevant to us. Almost…
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Launch of the Connected Housing Initiative for DI
A group of 12 housing providers (representing 400,000 households), the Greater London Authority and Digital Unite are collaborating to combat digital exclusion. The Connected Housing Initiative aims to highlight the 1.8 million social housing residents who are digitally excluded. The 12 housing providers estimate that over 110,000 of their own tenants are unable to access…
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BT launches dedicated DI service for housing
Housing providers can now offer cost-effective internet connections and devices to their tenants, with the launch of a new shared internet service from BT Business. The service delivers an internet connection, which could include shared access between residents to reduce monthly rental costs, and an affordable device, as well as training and support for tenants….
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£53,000 DI project from L&Q
L&Q has launched a year-long digital inclusion programme for 150 of its residents. L&Q’s ‘Digital 400’ (D400) programme is being funded by a £53,000 grant from the L&Q Foundation and will be delivered with training provider Silver Training. D400 will initially offer 150 residents without computer skills bespoke IT training as well as free equipment…
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Integrated digital strategies and digital inclusion
As the government puts more and more of its essential services online, many housing providers are recognising that tenants don’t just want access to the internet, they need it. While digital inclusion poses many challenges to housing providers, it also offers many opportunities in terms of increasing efficiency through channel shifting, improving customer service, and…
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