Digitisation is transforming how services are delivered to tenants in social housing. It represents both the greatest challenges and the biggest opportunities in the history of the sector and requires a top-down, holistic approach with cultural change. But how far have we come already, and what does the future look like as we move towards…
The digital tenant – Reality or myth?Read More →
Contributed Articles
Bringing the internet of things to social housing
The internet of things (IoT) is probably the hottest topic in technology at the moment, with applications ranging from ‘smart’ fridges to controlling your heating from your phone. When applied to CCTV, it also offers the ability to revolutionise the way social housing is managed, as one housing provider in Kent has discovered. CCTV is…
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How secure is your data?
Are you comfortable that your IT policies are protecting your data? I would have started “you only have to pick-up a newspaper”, but that seems rather dated today. No matter how you get your news, whether via social media, online, television or radio, every day seems to bring a new data breach scandal. Here are…
How secure is your data?Read More →
App-based mapping in housing
The success of HACT’s Community Insight – affordable, GIS-powered community profiling and housing data-mapping software now used by more than half of the largest 150 housing providers in the UK – demonstrates the value of carefully-focused feature sets, workflow integration, immediate cost savings through implementation, and low training and installation overheads. One of the biggest…
App-based mapping in housingRead More →
CCTV – Reducing the risks you simply can’t see
Many years ago I was having lunch with a technology guru called Dr Alan Solomon (you can tell it was the 1990s because we were actually having lunch in a proper restaurant rather than sandwiches around a meeting room table). Between munching on a large plate of spare ribs washed down with quite a few…
CCTV – Reducing the risks you simply can’t seeRead More →
Peaks & Plains – Taking a user-focused approach to the web
Our website has long been a vital channel for servicing our customers. And as a result, we are always looking for ways that it can be improved to help us serve them better. This year, we are working with digital user experience (UX) agency, Sigma, to further digitalise our services so we can provide a…
Peaks & Plains – Taking a user-focused approach to the webRead More →