Single Homeless Project, a London-wide charity, has become the first organisation to implement ActiveH Web, the web version of the ActiveH housing management software from MIS-AMS. Gil Komur, assistant director of IT and projects, Single Homeless Project, said, “We’ve been a MIS-AMS customer since 2021. When we decided to explore ActiveH Web, our main goal…
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News
Your Housing’s 30% boost with FLS
Your Housing Group has improved the efficiency of its field operations with the Visitour scheduling software from FLS – Fast Lean Smart, achieving a 30 per cent increase in productivity for its operatives. Following a strategic review of its operational efficiencies towards achieving value for money and customer satisfaction targets, YHG embarked on an IT…
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Broadacres Housing boosts cybersecurity with Arctic Wolf
At the beginning of 2021, when Broadacres Housing noticed a sharp increase in the number of cyber-threats it was receiving, the housing provider started looking for reinforcements as part of its wider cyber-strategy. After numerous product demonstrations and testing different security platforms, Broadacres Housing chose Arctic Wolf and its Concierge Security Team. Steve Cook, infrastructure…
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Dundee City Council cuts arrears by £230k
Dundee City Council used Mobysoft’s RentSense software and its income maximisation consultancy to reduce its arrears by £230,000 between September and December 2022. Karen Donachie, corporate debt manager, Dundee City Council, said, “Our income team has shown great resolve and determination. Despite the roll-out of universal credit to 4,600 tenants, cost-of-living increases, post-pandemic working, the…
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Platform Housing’s IoT deployment with Switchee
Platform Housing is installing Switchee devices in its residents’ homes. The housing provider wants to use Switchee’s IoT-based smart thermostats to provide real-time data and analytics about the performance of its housing stock. The use of Switchee data and its use in the housing provider’s core business applications (via API) will help to inform decisions…
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Free cyber-defence tools from NCSC
All UK social housing providers have been offered free cybersecurity services from the government’s National Cyber Security Centre, supported by Housemark. UK-registered housing providers and ALMOs can now sign up for a range of tools as part of the NCSC’s ‘Active Cyber Defence’ programme. Housemark’s information security forum worked with the NCSC (part of GCHQ)…
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