Prospect Community Housing has completed its implementation of Civica’s Housing Cx web-based HMS. Since it went live last April, the housing provider has saved £30,000 in staff costs and ‘channel shifted’ 35 per cent of its tenants to its online services. PCH also now has a 360-degree view of all tenant interactions within a single…
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Civica
Civica’s £2 million deal with Leeds City Council
Leeds City Council has signed a ten-year deal with Civica for the implementation of its housing management system serving its 57,000 properties. The software provider reported that the contract was valued in the region of £2 million over its lifespan. The new deal is the first since Civica bought the specialist housing software provider Abritas…
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Havebury now live with Civica Cx Housing
Havebury Housing has implemented Civica’s web-based housing management system as part of its strategy to simplify and deliver better services for its tenants. Marie McCleary, director of resources, Havebury Housing, said, “After evaluating a number of options, we took a strategic decision to implement both the Civica Cx and Keystone Asset Management systems to simplify…
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Civica Digital to transform essential services
With Civica Digital, Civica has launched a new brand with the capability to help housing providers digitally-transform housing services, following the acquisition of digital specialists WTG, IPL and SFW. Civica Digital combines the digital expertise and experience of recent strategic acquisitions by the company, including Asidua, Web Technology Group (WTG), IPL and SFW. The combined…
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Civica signs new customers for Cx and Keystone
Civica reported that it took on 16 new customers within its housing and asset management division during 2016, based on its Cx housing management and Keystone asset management software. Mark Holdsworth, housing sales director, Civica, said, “Housing management systems have traditionally been focused on the management of properties, often to the detriment of the tenant….
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Cloud services vs. on-premise IT
With cloud-based services now being widely used among UK social housing providers alongside or even supplanting traditional on-premise IT services, Housing Technology asked senior executives from Civica, IT Lab, Kykloud and Riverlite for their views on the merits of these two technology models. Advantages and disadvantages of on-premise IT Civica’s executive director of outsourcing, Gary…
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