Muir Group is set to become the first housing provider to implement Civica’s new Housing Cx system. The web-based application covering numerous areas of housing management has an app-style interface, accessible any time, any place and from any device, including a smartphone, tablet or netbook. Housing Cx has integrated CRM and communication capabilities, enabling housing…
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Civica
Civica buys Keystone Asset Management
Civica has just bought Keystone Asset Management Solutions for an undisclosed sum. The acquisition fills a gap in Civica’s existing technology suite around asset management, planned maintenance, inspections and component accounting. The two companies have worked together in the past on shared customers, including St Leger Homes and Thames Valley Housing. Joshua Warren, director, Keystone…
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Straight-through processing or mind the gap?
With most housing providers having a diverse selection of business applications running across their various operations, particularly when they have a ‘best of breed’ approach to the adoption of new technologies, Housing Technology interviewed a number of experts on how straight-through processing could improve housing providers’ operations and services to tenants. For many housing providers,…
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Liquid Voice and Civica partner for better CTI
Liquid Voice has released details of its successful integration of Civica’s Contact Centre applications with Liquid Voice’s telephony technology to help housing providers to streamline tenant engagement, meet regulatory requirements and remove IT complexity. Over the last year, technical teams from Liquid Voice and Civica have built tight integration and a set of advanced telephony…
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Housing in the clouds with Civica
Civica has just launched Housing Cx, a web-based housing management system. The system has been developed to help housing providers transform customer services and improve the experience for tenants and employees through its app-style interface, accessible any time, any place from a smartphone, tablet or netbook. Housing Cx has integrated customer relationship management and communication…
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Changing attitudes
From: Martyn Rees, Housing product director, Civica Sir – New research from the Computing Technology Industry Association (CompTIA) has found that six out of 10 companies now allow the use of employee-owned mobile devices for work. This changing attitude demonstrates quite a significant sea change among IT professionals as the BYOD debate surges forward. By…
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