Following Civica’s acquisition of geographic information systems provider Innogistic in September 2011, the subsidiary company has now been rebranded as Civica GIS. Civica GIS will continue to deliver and develop the Innogistic product portfolio to maximise the business value of geographic data for customers. Its Fastweb application achieved the top rating for online planning application…
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Civica
LFHA slims down with Civica HMS
Leeds Federated Housing Association has replaced its previous multi-vendor housing management systems with a single integrated system from Civica following a nine-month implementation. The new system, which went live in April 2012, will act as a single platform for LFHA’s housing operations including tenant communications, planned maintenance and responsive repairs, rent accounting, arrears recovery and…
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Civica wins £300k CRM & EDM contract from WPH
Wirral Partnership Homes has awarded Civica a five-year, £300,000 contract for the implementation of an integrated customer relationship management, electronic document management and workflow system. As part of WPH’s ‘2020 corporate vision’, the new Civica system is intended to transform front-line services by creating common business processes and enabling all staff to access and manage…
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Civica & Affinity Sutton merge housing infrastructure
Affinity Sutton and Civica have completed an 18-month project to deliver a single technology infrastructure and common set of business applications following the merger of three of Affinity Sutton’s major housing associations, between them comprising 22 separate corporate entities. William Sutton, Downland and Broomleigh housing associations’ business operations and housing stock are now managed using…
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Shared services key to budget constraints – Civica
A survey by Civica of around 100 social housing and local government service directors and IT managers at its annual conference in January 2012 showed that 89 per cent thought that shared services were a viable solution to budget freezes and cuts, up from 52 per cent in last year’s survey and 24 per cent…
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Chester & District ‘insources’ gas servicing with Civica
Chester and District Housing Trust has brought its gas servicing and inspection services back in-house with help from Civica. CDHT had previously outsourced its gas servicing to property services company PH Jones but the 2011 rise in VAT to 20 per cent made the costs unmanageable. Paul Finch, assistant director for property investment, Chester &…
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