Sovereign Housing has chosen Civica for the delivery of its new Microsoft-based data warehouse as well as improved business intelligence capabilities. Sovereign currently has numerous applications for its tenant services, making it difficult for the housing provider to gain insights from the data spread across those applications. With the government’s annual ‘housing sector risk profile’…
Sovereign Housing’s BI plans with Civica and MicrosoftRead More →
Civica
IDS live with Cx Housing
The Industrial Dwellings Society has gone live with Civica’s Cx Housing in just nine months, with support from housing consultancy Campbell Tickell. The Industrial Dwellings Society has been building homes to help ease London’s housing problems since long before municipal housing programmes began, changing their working practices and systems incrementally over the past 130 years….
IDS live with Cx HousingRead More →
Harrow Council selects Civica’s cloud software for tenant services
Civica has won a five-year contract worth over £500,000 with Harrow Council to implement its cloud-based Cx Housing and Keystone asset management software. Civica’s software will support the council’s ambition to adopt cloud technology and create a single view of tenants across its 5,000 properties. A customer portal will support repairs and service requests, rent…
Harrow Council selects Civica’s cloud software for tenant servicesRead More →
IT goes green
The importance of green computing in housing Housing Technology interviewed a number of exponents of ‘green IT’ from Civica, Node4, Northgate Public Services and Propeller Powered about how and why housing providers might consider adopting environmentally considerate computing practices and the potential benefits of doing so. What is ‘green IT’? Node4’s head of sales enablement,…
IT goes greenRead More →
Liverpool supports vulnerable citizens with Civica’s Community Helper
Liverpool City Council has used a low-code technology platform from Civica to implement a new Community Helper tool to deliver emergency support to citizens who are self-isolating as a result of the coronavirus. The new system is free for all councils for six months. Community Helper has automated all of the processes involved in the…
Liverpool supports vulnerable citizens with Civica’s Community HelperRead More →
Data management tips for innovation & insights
The ability to bring together data from multiple business systems and functions to create a complete and accurate view of tenants and properties unlocks exciting opportunities for innovation and data insights. However, as housing providers accelerate their digital business efforts, poor data quality is a major contributor to a crisis in information trust and business…
Data management tips for innovation & insightsRead More →