Universal credit and satellite navigation: you might wonder what the two have in common. Generally speaking, a sat-nav gets you to where you want to go and it also gives you an estimate of your arrival time. If you stop for a coffee or get stuck in traffic, the clever little gizmo recalculates the time…
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Northgate
Salix Homes saves £30,000 with Kirona
Salix Homes has reported that it is saving around £30,000 each year following its introduction of a mobile working system from Kirona, combined with a new housing management system from Northgate. Salix Homes’ six housing inspectors were given Motion CL 900 tablet devices and so could start their day by picking up their work on…
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Leicester City signs with Northgate
Northgate Public Services has signed a seven-year contract with Leicester City Council to improve its housing IT systems. Northgate will work with the council to amalgamate all types of tenant and housing records into its database, ensuring that it has a more comprehensive view of its tenants and property stock, enabling it to operate in…
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Big data gets bigger
‘Big data’ is everywhere these days, even making it onto the agenda of the recent G8 political summit. Housing Technology interviewed a selection of people with an interest in big data to share their view on how big data can be applied to housing providers’ operations. First of all what is big data? Most people…
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Northgate wins HMS contract at Cannock Chase Council
Cannock Chase Council has just awarded the contract for its new housing management system to Northgate Public Services. The new Northgate HMS is intended to help the council manage its housing stock more efficiently and provide extended services to its tenants through the introduction of new technologies such as mobile working and web self-service. Ian…
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Benchmarking IT services
Based on contributions from BPHA, F-fectis, Montal, Northgate Public Services and Sovereign Business Integration Group, this feature article looks at how housing providers can benchmark their IT services, what to benchmark, the merits of internal staff and external consultants, how often to benchmark and how to integrate benchmarking into other IT and business projects. Why…
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