In both the private and the public sectors there’s a healthy interest in properly and effectively embracing digital transformation in order to reap the very real benefits that this approach brings. Listening to and reading about what is being said about digital transformation, it’s very apparent that there isn’t a clear definition and understanding of…
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VerseOne
Aspire Housing plans digital transformation with VerseOne
VerseOne has been chosen as the digital transformation partner for Aspire Housing. Using VerseOne CMS and Autevo, VerseOne’s data integration and normalisation platform, VerseOne will work with Aspire to deliver a portal that gives Aspire Housing’s tenants an area to view and request services via a secure online portal, with 24/7 mobile-first access and on…
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Portal-as-a-service from VerseOne
VerseOne has just released a software-as-a-service (SaaS) version of its Datafish tenant portal software. The company said that until now, having an online customer portal has been generally limited to housing providers with sufficient financial resources to deploy this key component of digital transformation. By offering its Datafish portal software as a monthly subscription service,…
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VerseOne’s Vocoll online at Regenda
Regenda Group is now using VerseOne’s Vocoll Live Support software across its online services. In the first six months of using the new system, Regenda has successfully closed almost 1,000 tenant enquiries. When contacting Regenda’s customer service team via Live Support, tenants can now choose topics to ensure that their queries are picked up by…
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VerseOne and Gwalia herald the launch of .wales domains
VerseOne has helped its long-time customer Grŵp Gwalia Cyf become one of the first adopters of the new top level website domain for Wales, ‘.wales’. The new domain, along with its Welsh counterpart .cymru, was launched in September 2014. As a Welsh housing provider, Gwalia is representing its sector as part of a select group…
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HTML5 web for Flagship Housing with VerseOne
Following Flagship Housing’s work in 2012 to redevelop its web presence with help from its long-term partner VerseOne and its VerseOne content management system, it has since launched an informational website (www.rftrepairs.com) for its new in-house repairs service and also carried out a complete redesign of its customer website. The housing provider wanted to remain…
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