Johnnie Johnson Housing Trust is now using Housing Contact’s automated customer contact services as part of an ongoing transformation programme, with particular emphasis on rental arrears and tenant feedback. Following a pilot project last year, Johnnie Johnson Housing will now embed Housing Contact’s technology as part of its income collection strategy, helping to increase engagement…
Housing Contact boosts Johnnie Johnson’s tenant engagementRead More →
059 - September 2017
Co-operative Housing Ireland chooses Castleton
Co-operative Housing Ireland has chosen to implement Castleton Technology’s housing management, EDRM, agile and reporting solutions. These solutions will also be hosted by Castleton’s managed services division over a 10-year partnership. The project is now under way and is due to be completed with all solutions live in 2018. Pat Moyne, head of corporate services,…
Co-operative Housing Ireland chooses CastletonRead More →
Midland Heart deploys Orchard OpenAccounts
Midland Heart has replaced its previous finance system with OpenAccounts from Orchard, based on the software’s asset processing capabilities, ease of integration and overall simplicity. Martin Temple, finance operations manager, Midland Heart, said, “We needed a straightforward, easy-to-maintain system that would be simple to administer and could control costs. “During the procurement process, our team…
Midland Heart deploys Orchard OpenAccountsRead More →
Gentoo’s Streetwise combats domestic abuse with Chelmer Housing
Gentoo has signed a three-year contract with Chelmer Housing on behalf of the Essex Housing Officers Group to provide its Streetwise software to log instances of domestic abuse and provide early interventions for victims and families across Essex. Streetwise is a case management system that helps protect communities and improve lives by using existing data…
Gentoo’s Streetwise combats domestic abuse with Chelmer HousingRead More →
SystemsUp helps GreenSquare reduce DR costs with Azure Site Recovery
GreenSquare Group has slashed its annual disaster recovery budget by almost two-thirds after moving to Microsoft Azure Site Recovery (ASR) with the help of Iomart cloud consultancy SystemsUp. The move to a public cloud has enabled GreenSquare to close its secondary data centre and improve its recovery processes. Rob Fletcher, group head of ICT, GreenSquare,…
SystemsUp helps GreenSquare reduce DR costs with Azure Site RecoveryRead More →
Acis signs new five-year agreement with Orchard
As part of a new five-year contract with Orchard, Acis is now using the software provider’s CRM and digital platforms. Orchard is also helping Acis to process and manage antisocial behaviour cases, customer compliments and complaints, and surveys. Orchard’s CRM and digital platforms are supported by electronic document management, single sign on and integration to…
Acis signs new five-year agreement with OrchardRead More →