If there’s a key element that ensures success when developing IT systems in housing, it’s listening to clients’ needs. Consequently, Aareon is always exploring different models of fulfilling clients’ expectations. This means identifying detailed system requirements and assessing the processes involved. One of the technology trends that delivers the flexibility to achieve this is managed…
Managed services for VFM and operational efficiencyRead More →
067 - January 2019
Capability models and ‘black swan’ moments
In the housing sector, the past few years have seen some significant ‘black swan’ moments, causing many to radically rethink how they do what they do and change their strategic direction. Rent reductions, Grenfell, regulation, digitisation, new technologies and so on – each of these is disruptive in its own right but when concurrent, they…
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Housing mergers & managing customer data
The merger of Two Castles Housing and Derwent & Solway Housing to form the 7,000-home Castles & Coasts Housing in July 2017 involved a range of IT challenges; some specific to the project and others that all M&A programmes will face. Shaw Consulting was engaged to manage the IT workstream of the merger on behalf…
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What does digital inclusion 2.0 look like?
The internet has undoubtedly revolutionised, and in most cases, improved the way people live, work and play; from the creation of work opportunities to how people and businesses interact with each other. This includes transforming how individuals interact with government, since it allows for greater access to public services and transparency of information, through free…
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Bite-sized shared services
Housing Technology interviewed Comparex’s public sector director, Chris Bartlett, on why housing providers should consider adopting shared IT and business services for some of their operations and how to go about it. Why adopt shared services? Digital transformation has been a huge driver of change across the housing sector, and while transformation is not new,…
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Is IT really transforming lives?
Having worked within the IT side of housing for 20 years and witnessed massive developments in technology, the advances are now at a rate many could never have imagined beyond the realms of science fiction. In housing, the primary focus for IT systems so far has been to improve organisational processes and trying to do…
Is IT really transforming lives?Read More →