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A premier approach to service delivery?

There’s nothing like a job that involves travel. As I wearily dropped my overnight bag onto the purple-trimmed hotel bed, I reflected that the hotelier hosting my night’s stay was operating a rather slicker business model than most. Not more enjoyable or more customer-friendly, but the booking and check-in process were certainly more efficient. Samuel…
A premier approach to service delivery?Read More →

Forging ahead in the face of austerity

With housing providers and local authorities’ budgets across the UK being reduced, Steve Smith from Welbeing discusses whether this could be an opportunity to create a new model for community and telecare services that are person-centred and cost-effective. Changing times I’ve worked in the community alarm/telehealthcare sector for more than 30 years, but the last…
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Home Group invests in secure off site ‘metrocluster’ with ITPS

Home Group is reported to be the first housing provider to invest in an innovative ‘metrocluster’ high-security data storage system. Home Group worked with data centre and IT infrastructure experts ITPS to create an off-site data storage network more commonly seen in international finance corporations and telecoms providers. The metrocluster system sends sensitive data from…
Home Group invests in secure off site ‘metrocluster’ with ITPSRead More →

SCC wins 10-year contract with Oxford City Council

The five-year agreement, with the option to extend it by a further five years, sees SCC awarded a single contract by Oxford City Council to deliver data centre hosting, servers and storage, server technical support, database administration, and network security infrastructure. The contract is expected to save the council £150,000 per year. The contract is…
SCC wins 10-year contract with Oxford City CouncilRead More →

Visual surveillance evolves beyond CCTV

The concepts of natural selection and survival of the fittest are not limited to the natural world. The same principles can be applied to technology and the way it succeeds or fails. Some technological advances fall by the wayside, some thrive, some adapt, and some are superseded by technology that is better adapted to its…
Visual surveillance evolves beyond CCTVRead More →

Calibre Secured Networks’ wi-fi for Eastlands Homes

Manchester’s Eastlands Homes has invested in new wi-fi and related IT services from Calibre Secured Networks to improve services to its tenants living in thousands of properties across the north-west of England. Iain Nelson, ICT officer, Eastlands Homes, said, “Our investment with Calibre will put fast and efficient digital services at the heart of our…
Calibre Secured Networks’ wi-fi for Eastlands HomesRead More →

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