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Magazine Articles

North West Leicestershire goes mobile

Oneserve has helped North West Leicestershire District Council to modernise its DLO and move to mobile working. Since its introduction, the council mobile workers have completed 15 per cent more jobs per week and reduced its reliance on external contractors. The Oneserve scheduling solution enables NWLDC to let its operatives make more on-site decisions, showing…
North West Leicestershire goes mobileRead More →

Getting the message yet?

At the recent Housing Technology 2015 conference, a common theme throughout almost every single presentation and indeed the IT leaders’ panel discussion was the difficulty of either integrating different applications (even those from the same supplier) and/or transferring data easily between them. Regardless of whether people were talking about messaging, APIs, integration, data transfer, data…
Getting the message yet?Read More →

First Choice Homes’ hosted helpdesk from House-on-the-Hill

First Choice Homes Oldham’s ICT service delivery manager, David Gorman, describes the process of choosing and implementing House-on-the-Hill’s hosted helpdesk software. SupportDesk was recommended to me by a colleague who had seen it demonstrated at a conference. We were searching for a new service desk software tool that had the ability to be either hosted…
First Choice Homes’ hosted helpdesk from House-on-the-HillRead More →

Payments central to digital by default agenda

Ross Macmillan, a market intelligence consultant at Allpay explains why payments are at the heart of the government’s digital economy. As the ‘digital by default’ deadline looms, the modernisation of payment and transactional platforms is being seen right across central and local government. Two of the driving forces behind the government modernising its payment platforms…
Payments central to digital by default agendaRead More →

Housing Technology Standards Board

At the Housing Technology 2015 conference, a common theme throughout almost every single presentation, and indeed the IT leaders’ panel discussion, was the difficulty of either integrating different applications (even those from the same supplier) and/or transferring data easily between them. Regardless of whether people were talking about messaging, APIs, integration, data transfer, data migration,…
Housing Technology Standards BoardRead More →

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