A group of 12 housing providers (representing 400,000 households), the Greater London Authority and Digital Unite are collaborating to combat digital exclusion. The Connected Housing Initiative aims to highlight the 1.8 million social housing residents who are digitally excluded. The 12 housing providers estimate that over 110,000 of their own tenants are unable to access…
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Magazine Articles
BT launches dedicated DI service for housing
Housing providers can now offer cost-effective internet connections and devices to their tenants, with the launch of a new shared internet service from BT Business. The service delivers an internet connection, which could include shared access between residents to reduce monthly rental costs, and an affordable device, as well as training and support for tenants….
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£53,000 DI project from L&Q
L&Q has launched a year-long digital inclusion programme for 150 of its residents. L&Q’s ‘Digital 400’ (D400) programme is being funded by a £53,000 grant from the L&Q Foundation and will be delivered with training provider Silver Training. D400 will initially offer 150 residents without computer skills bespoke IT training as well as free equipment…
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Integrated digital strategies and digital inclusion
As the government puts more and more of its essential services online, many housing providers are recognising that tenants don’t just want access to the internet, they need it. While digital inclusion poses many challenges to housing providers, it also offers many opportunities in terms of increasing efficiency through channel shifting, improving customer service, and…
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Railway Housing heads for the cloud with Civica
Railway Housing Association has reported that it has cut its IT costs by 30 per cent since it moved its infrastructure to a fully-managed cloud service from Civica. Railway Housing’s relationship with Civica dates back to 2001; at that time, it was technologically stuck in the past and required new systems that could help run…
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Making sense of big data
Sir – One of the hottest topics in technology over the past few years has undoubtedly been big data. This is essentially any data-set large and complex enough that it becomes difficult to process using traditional applications. The key question is: how can housing providers benefit from big data, and avoid it becoming a problem?…
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