The management team of Metronet (UK) has led a £45 million secondary buyout of the business, backed by ISIS Equity Partners. The company now has over 1,200 customers for its wireless, fibre and leased lines solutions, including around 30 housing associations such as Eastlands Homes, Trafford Housing Trust, Wythenshawe Housing, Irwell Valley Housing, City West,…
Metronet in £45m buyoutRead More →
Magazine Articles
Getting ready for universal credit
Carrying on from our article on universal credit in March 2013, Housing Technology is taking another look at how housing providers and their suppliers are addressing the introduction of universal credit. Introducing UC for housing providers The introduction of universal credit to housing providers’ tenants is almost certain to increase both the total financial volume…
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Mining a rich seam
Sir – A common theme has emerged in the past year regarding the impact of welfare reform; the conclusion that housing providers need to devote more resources to support tenants to avoid problems with arrears. We’ve heard landlords describe the need for increased process efficiencies to enable front-line colleagues to spend more time with tenants,…
Mining a rich seamRead More →
From enthusiasm to action
Sir – In the space of one week, I attended two events. The first was the CIH’s Housing Goes Digital event in Birmingham and then the Technology in Housing seminar in Edinburgh. One thing we came across at both events was the absolute enthusiasm of landlords to innovate. I spotted some brave decisions in the…
From enthusiasm to actionRead More →
Reducing on customer effort
Sir – Most businesses need to respond to the ever-increasing demands to deliver services ‘on the go’ to support customers’ busy lifestyles and their increasing reliance on and love affair with technology. Housing is having to respond to this evolution as welfare reform ups the ante around digital inclusion. At Home Group, we know we…
Reducing on customer effortRead More →
Help tenants and protect revenues
Sir – A recent poll conducted on behalf of the NHF found that 67 per cent of tenants affected by welfare reform are finding it hard to pay their rent, 55 per cent had often run out of money by the end of the week or month, 40 per cent of affected tenants had no…
Help tenants and protect revenuesRead More →
