Strategy Forum - London, November 2019
In 2019 and 2020, Housing Technology is launching a series of Strategy Forums bringing together a small group of key strategists to discuss challenges in our sector, potential solutions and hear ideas from outside the sector. Our first two forums are in Manchester (Click for more details) and London (See below).
The Future of Customer Interaction
- Your customers use internet banking, order food, goods and services, digitally. Is housing keeping up and what are the barriers?
- You can now purchase a car and have it delivered to your house without stepping foot in a showroom. What would good customer service look like in the world of housing?
- Can you imagine what a housing association would look like if tenants could choose their home and move in without any human interaction?
These are just some of the questions Housing Technology and Aareon will be discussing during our Strategy Forum. Join George Grant (CEO, Housing Technology) and Rob Griffiths, (General Manager, Aareon UK) for breakfast to participate in some blue sky thinking about remodelling customer service and about how housing providers can imagine what new technologies, business processes and cultural shifts you’d adopt if you were starting from scratch as well as taking a pragmatic look at the possible barriers to imagining the future of customer interaction.
Key Facts
DATES: Thursday 28th November 2019 9:30 – 11:30am
Venue: The Crystal, One Siemens Brothers Way, Royal Victoria Dock, London E16 1GB
Hosted by: Housing Technology and Aareon.
How to register your interest: This event is only open to a small number of senior level strategists. If you’d like to join the London Strategy Forum, simply email george.grant@housing-technology.com.
Why You Should Attend
Valuable
Insights
Gain valuable business intelligence from other strategists at similar organisations on how you can improve your organisation and make better business decisions.
Unique
Environment
Our strategy forums provide a comfortable and productive environment where you can get into detail with your peers and discuss common challenges.
Ideally
Located
Our strategy forums will take place around the country in unique and convenient venues so you can easily join us for a productive discussion along with good food and refreshments.
Sharing ideas and knowledge is vital to helping us improve our sector.
Registration
Please note, this is an invite only event. If you would like to register your interest in attending, please click the link in your invitation email or alternatively get in touch with george.grant@housing-technology.com and please state that you'd like to attend the London forum. Due to limited space, we recommend that you get in touch as soon as possible.
There is no charge to join for this event.
If you would like to attend the Manchester event on 7th November, please see more details here
