10.00 – BT Business: Data – Business revolutions, customers & unicorns
Speaker: Jason Perkins, Chief Architect, BT Data Analytics
Jason will share his insight and experience on how BT is increasing data utilisation for business transformation, better decision-making and a more personalised, real-time customer experience.
10.30 – GreenSquare Group: Culture eats strategy for breakfast, but a poor data culture will eat the rest of the company!
Speakers: Howard Toplis, Chief Executive, and David Berrill, Applications & Insight Manager
Data has been a hot topic for the last few years across all sectors, and not just because of GDPR. Technologists are constantly telling us about how we can harness our data to transform our business and they’re right, but GreenSquare has found that this is easier said than done.
GreenSquare will talk about the cultural and technological barriers to their ambition of having fully-automated, trend-based business insight and a culture where data is given the respect it deserves. The challenges are many and varied, including getting good supplier engagement to support data warehousing, changing the way the business thinks about metrics and why we have them, and helping staff to understand the journey that data takes after they input it. All of these challenges, and more, can be overcome and GreenSquare will be talking about how they are going to change their approach to succeed and become truly insight-driven.
11.00 – Places for People: Leveraging ‘all things data’
Speaker: Norma Dove-Edwin, Chief Data & Information Officer
This presentation will cover a brief overview of what Places for People has today in terms of leveraging data to deliver better services internally and externally. Our journey involves taking ‘all things data’ to the next level in order to be future ready, covering technology, governance and a common data language, and our future aims encompassing analytics, insights, machine learning and regulatory compliance.
11.30 – 10-minute break
11.40 – PowerObjects, an HCL Technologies Company: Digital transformation in housing with Microsoft’s business applications
Speaker: Marco Amoedo & Rahul Pawar
Discover how a single source of accurate data across your front, middle and back-office can result in better informed and quicker business decisions; improved tenant experiences across multiple channels; automated operational processes; and a digitally responsive and mobile workforce. See how PowerApps, Dynamics and Big Data for predictive analytics can be leveraged to achieve all this and more during this session.
12.10 – Torus Group: The only impossible journey is the one you don’t begin…
Speakers: John Perrian, Senior Business Intelligence Analyst, and Katie Kimber-Perry, Business Intelligence Analyst
The story of Torus’ ambitious and continuing journey to use data as a key, strategic asset and to use it to support intelligence-led decision making. This is a tale of ambition, courage, hard work and of many challenges experienced and overcome…
12.40 – Vivid Housing & SHAL Housing: Unleash your secret weapons – To talk more, know more, do more
Speakers: Duncan Brown, Director of Finance & IT (Vivid Housing), and Joanne Martin, Director of Finance & Resources (SHAL Housing)
Two housing providers – one big (Vivid) and one small (SHAL) will share their common experiences and outcomes from using technology to change their organisations. It’s not about budget, it’s about mind-set, and how technology has revolutionised their understanding of their tenants, working patterns and interactions.