Housing Technology | SMAC Your IT Up | 3 October 2014
Social | Mobile | Analytics | Cloud
After the success of Housing Technology’s Reform IT 2013 event at the BT Tower, we return again on Friday 3rd October 2014 with SMAC Your IT Up, covering the use of Social media, Mobility, Analytics & Cloud in Housing. Housing Technology would like to thank Aareon, BT, Ciber, Kypera and ONI for sponsoring the event.
SMAC – the combination of social media, mobility, big data analytics and cloud – is gaining wider awareness as being the next wave of technology and is becoming the centre of many housing providers’ move towards consolidating and unifying all of their digital channels, with the goal of gaining insights into business performance, customer behaviours, supplier metrics and so on, that were previously fragmented across different systems.
Most housing providers have already adopted at least one or two of the SMAC technologies, most commonly mobile and, to a lesser extent, cloud and social media, with only a few instances of true big data analytics. In short, the theory behind SMAC is that while each technology is worthwhile in its own right, the real benefits in terms of operational processes, value for money, tenant engagement, customer services are so on are from where each of the four technologies enhances the others. Further information about the event, speakers, sponsors and exhibitors will be added shortly. In the mean time, please contact us as follows: