Turning customer insight into better service, not just better systems In our sector, it’s easy to talk about transformation as if the answer lies in a new platform, a new portal, a new CRM or yet another digital channel. All of those can help but customers rarely describe a good service in technical terms. Customers…
Getting the basics rightRead More →
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Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing
Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.
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