One of the many impacts of the pandemic is certain to be an acceleration in changes that we have already witnessed in consumer behaviour and customer expectations over the past decade. After a long period with very little choice other than to use self-serve, online and digital as default, it is not unreasonable to expect…
Accelerating cloud-based transformation at Housing PlusRead More →
Housing Plus
Delivering transformation during lockdown
Housing Plus Group has been transforming its technology infrastructure to improve accessibility to services while increasing application performance and availability. The changes were necessary to overcome technology limitations that historically meant HPG’s IT service couldn’t effectively support the wider business in the delivery of its objectives and services. We initiated managed service agreements from October…
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Overcoming IT challenges and change at Housing Plus
Agreeing & implementing major IT change Getting all levels of an organisation on board with technology change is a challenge, especially when the forecast will result in increased costs. Even when the benefits of change are numerous and evidenced, the increasing of costs through one-off or on-going expenditure can be difficult and time-consuming to justify….
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Housing Plus – Unleashing IT for service transformation
Housing Plus has been working with Rainmaker Solutions, Littlefish and Incline-IT to transform its delivery of IT services. The delivery of IT change and operational performance to meet business objectives has been a challenge for Housing Plus throughout our post-merger integration and wider business transformation projects. This hasn’t been due to the lack of an…
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Gas Tag to protect Housing Plus tenants
Housing Plus Group has become one of the first housing providers to deploy Gas Tag’s gas safety technology throughout its 12,000 properties in Shropshire and Staffordshire. Instead of the current ‘locally stored’ method of managing gas-safety checks and certificates, Gas Tag enables these checks to be captured on-site using an app on a smartphone. This…
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Housing Plus and the internet of things
Ian Pritchard, IT manager at Housing Plus Group, explains the benefits of the internet of things to housing providers and their tenants and how to go about implementing an IoT programme. Why is the internet of things important? The internet of things (IoT) allows us to harness the mass of data we collect as individuals…
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