Housing Insight’s customer Monmouthshire Housing was Highly Commended in the Digital Transformation category of the Housing Technology Awards 2026. Modern housing delivery requires more than just ‘business as usual’; it requires a total digital evolution. At Housing Insight, we are proud to see Monmouthshire Housing Association recognised at the Housing Technology Award 2026. This celebrates…
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Monmouthshire Housing
Monmouthshire Housing launches self-service app with Housing Insight
Monmouthshire Housing has launched a new resident self-service app powered by Housing Insight’s PanConnect software. The app gives residents easy access to essential services such as managing their rent payments and scheduling repairs. Emma Gallo, business improvement project manager, Monmouthshire Housing, said, “We’re delighted to be launching our new app and we would like to…
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Monmouthshire Housing integrates electronic payments with PfH & Allpay
Time-consuming billing processes have been replaced with a more efficient system at Monmouthshire Housing now that it’s using Procurement for Housing’s electronic payment services agreement via Allpay. Monmouthshire Housing had previously used a paper-based system, with its staff posting direct debit mandates to tenants and manually submitting payments to the bank. Every year, the housing…
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