Plus Dane is set to implement Totalmobile’s Connect workforce management software to revamp its repairs service, replacing a number of separate outdated systems. At the moment, dealing with a single repair request can involve up to five different systems, resulting in delays and inefficiencies. Totalmobile’s Connect software will consolidate these processes into a single system….
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Plus Dane
Plus Dane tenants save with Lightning Reach
Plus Dane Housing has signed up with financial support service Lightning Reach to help its tenants reduce their bills. Lightning Reach’s online portal is intended to make it easy for people to find and apply for a wide range of personalised support, including grants, benefits and help with bills. Plus Dane’s tenants only need to…
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Plus Dane trials damp & mould monitoring from Vericon
Plus Dane Housing is running a trial implementation of Vericon Systems’ Surveyor Cube, designed to identify the causes of damp and mould problems in homes. The system comprises Vericon’s plug -and-play boiler control module (BCM) and MultiDot temperature- and humidity-level sensors which can be quickly and easily installed throughout properties without the need for specialist…
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Plus Dane goes omni-channel with Britannic Technologies and 8×8
Britannic Technologies has won a tender to supply Plus Dane Housing with a cloud-based, unified communications and contact centre solution from 8×8. Plus Dane wanted to augment its customers’ journeys by offering a full omni-channel service spanning phone, email web chat and social media, underpinned by 100 per cent reliability. Britannic will be designing and…
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Q-Bot underfloor robots at Plus Dane
Plus Dane Housing has appointed Q-Bot to upgrade its housing stock and use its robots to install underfloor insulation over the next two years. The contract is also the first to be done through Procurement for Housing’s ‘social housing emerging disruptors’ framework. The large retrofit programme aims to improve the energy efficiency of at least…
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Plus Dane’s digital telecare with Appello
Plus Dane Housing has selected Appello to provide its first digital telecare solutions for residents. Appello will supply digital monitoring services to all 13 of the housing provider’s residential and extra-care schemes and will begin installing its digital telecare infrastructure and Smart Living Solutions suite into eight sites, replacing Plus Dane’s existing analogue systems. From…
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