VIVID was the winner of the Customer Services award at the Housing Technology 2025 Awards. The housing provider explains how it has put its customers in control of their own tenancies with help from TechLabs London and Microsoft. Staying ahead of technological advances is crucial for delivering great customer service. At VIVID, we recognised the…
Putting VIVID’s customers in control of their tenanciesRead More →
Vivid Homes
Vivid Homes goes full-fibre with CTG
Vivid Homes has chosen Complete Technology Group to manage its deployment of a full-fibre infrastructure across its high-rise blocks of flats (comprising 16,000 individual properties). CTG will manage all communications with internet service providers (ISPs), provide advisory and planning services to Vivid regarding the digital infrastructure of its buildings and then audit all work to…
Vivid Homes goes full-fibre with CTGRead More →
Vivid solves the MDM challenge
Two years ago we were in a right pickle. We’d bought one of the leading mobile data management (MDM) systems and, as we’ve all come across from time to time in our careers, it was a system that had never really got buy-in, wasn’t delivering to its full potential and either needed re-implementing or changing….
Vivid solves the MDM challengeRead More →
The technologist’s apprentice…
There was a time in my career when I had a ‘downer’ on apprenticeships, which was counter-intuitive because when I left school, I did a four-year Ministry of Defence apprenticeship. I’d become stuck in a rut, thinking that modern apprenticeships were not ‘real’ apprenticeships and they were more trouble than they were worth, so I…
The technologist’s apprentice…Read More →
