Thirteen Group won the silver award in the innovation category of the inaugural Housing Technology 2024 awards. Kay Glew, Thirteen Group’s director of operations, explains the housing provider’s award-winning arrears management programme. Innovation is the future delivered; it lets us keep moving forward with purpose, to test boundaries and to find new ways to address…
Thirteen’s award-winning debt recovery programmeRead More →
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Southern Housing’s mobile transformation with Totalmobile
Southern Housing has chosen Totalmobile to transform its field-service and mobile operations. The decision follows the housing provider’s need to streamline its technology estate following the merger of Optivo and Southern Housing Group. Southern Housing has adopted Totalmobile’s suite of field-service solutions including Work Order Management, Enterprise Mobility and Lone Working Protection. Paul Waters, director…
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Embracing AI & risk mitigation
As the opportunities for artificial intelligence (AI) to deliver innovation in the housing sector continue to grow, many housing providers are asking how they can embrace AI in a compliant matter. To assist in effective and compliant use of AI, organisations can adopt a broad, cross-departmental approach. The speed and extent to which a housing…
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IT innovation & culture
Housing Technology interviewed technology and social housing experts from Acutest, FLS – Fast Lean Smart, HTG, NEC Software Solutions, Nexus Open Systems and Plentific on how housing providers can foster a culture of ‘bright ideas’ and then successfully transition those ideas into their daily operations. Is IT innovation driven by technology or business teams? John…
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Gentoo’s Workday transformation
Gentoo Group is undergoing significant internal transformations, reshaping how it operates and serves its community. Workday’s marketing manager, Elouise Pollard-Burgon, spoke to Samantha England (head of HR) and Paul Wright (finance director) from Gentoo about their ambitious plans and transformative changes. Embracing transformation Gentoo is leading a technological shift in the housing sector, moving from…
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The next leap – 5G & beyond for housing
Believe it or not, the UK is at the forefront of telecommunications, particularly in Europe, and we are fortunate to witness evolutionary steps unfolding right before our eyes. EE, for example, has demonstrated that it has the fastest data network and the most reliable voice and data capabilities for 11 consecutive years, according to twice-a-year,…
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