Link embarked on a transformative cyber-security journey in 2019 by implementing mandatory multi-factor authentication (MFA). This initiative empowered all colleagues to combine their password with a one-time code provided by SMS, voice call or authenticator app. This article delves into the strategic approach taken by Link to fortify its cyber-security posture and reduce the threat…
An anti-phishing recipe – MFA & security awarenessRead More →
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The power of collaboration – Embracing AI in housing
Artificial intelligence (AI) has the potential to revolutionise social housing by enhancing efficiency, improving service delivery, and increasing tenant satisfaction. However, to fully embrace its potential in our sector, we need to ensure a collaborative effort focused on sharing experiences, knowledge and best practices. Drawing on insights from our recent white paper (Embracing AI in…
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Anchor goes digital with Plentific
Plentific has been selected by Anchor to digitalise its entire business operations across its housing portfolio of 54,000 properties and 200,000 work orders per year. Plentific will be providing a single real-time platform to connect Anchor’s staff and residents with contractors and digitalise its supply chain. Plentific’s platform will be deployed as an integration layer…
Anchor goes digital with PlentificRead More →
Asprey & Sava’s sustainability modelling
Asprey Solutions and Sava have joined forces to launch a combined solution that helps housing providers to optimise their property investments and asset performance in a way that is environmentally, socially and economically viable and sustainable. Asprey and Sava’s solution combined the strengths of two powerful BI products to offer a comprehensive approach to portfolio…
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Some things change, some stay the same
When I reflect on two decades of technology in social housing, I think about The Pretenders… Towards the end of the decade known as the ‘noughties’, it wasn’t uncommon to still find green-screen systems, probably encased in a more friendly GUI, running at the heart of your typical housing provider. These business-critical systems would be…
Some things change, some stay the sameRead More →
Raven Housing’s award-winning Better Connected project
Raven Housing Trust won the gold award in the customer/tenant services category of the inaugural Housing Technology 2024 awards. Mark Baker, executive director of resources and deputy chief executive at Raven Housing Trust, explains the digital transformation and customer experience programme behind its ‘Better Connected’ programme. Raven Housing Trust has spent the past three years…
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