Six months ago, we opened our new 10,000sq ft workspace in the ‘climate and innovation’ district of Leeds after selling our old 40,000sq ft office block. Our new hub (The Place) isn’t your typical workspace. It’s Yorkshire’s first zero-carbon office building designed and built just next door by Citu. It’s made using a highly-insulated timber…
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Your Housing’s 30% boost with FLS
Your Housing Group has improved the efficiency of its field operations with the Visitour scheduling software from FLS – Fast Lean Smart, achieving a 30 per cent increase in productivity for its operatives. Following a strategic review of its operational efficiencies towards achieving value for money and customer satisfaction targets, YHG embarked on an IT…
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Broadacres Housing boosts cybersecurity with Arctic Wolf
At the beginning of 2021, when Broadacres Housing noticed a sharp increase in the number of cyber-threats it was receiving, the housing provider started looking for reinforcements as part of its wider cyber-strategy. After numerous product demonstrations and testing different security platforms, Broadacres Housing chose Arctic Wolf and its Concierge Security Team. Steve Cook, infrastructure…
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A smart approach to future-proofing homes
How can quick wins, not quick fixes, support housing providers’ long-term digital transformation strategies? The government has announced plans to pass the Social Housing (Regulation) bill by this summer. The intention of the legislation is to reform the housing sector in order to protect tenants’ lives, in part by compelling housing providers to address problems…
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Common problems with data migration
Like many industries with roots in the public sector, who have historical data going back to the previous century, housing providers often find themselves struggling to maintain consistency across the range of data required for their day-to-day operations. In some instances, housing management systems have grown organically over time and will be surrounded by ancillary…
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Four ways BI can improve tenant services
The housing sector is on the cusp of something big. For years, housing providers have been collecting data. Data on the structure of properties, the nature and frequency of repairs and data on rental payments, and although this data has been very useful, until now it has done little more than tell a housing provider…
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