Project Alix is an AI tool that helps people like Rachel. She doesn’t consider herself a ‘computer person’ but I think many of you would recognise Rachel because she’s typical of many of the millions of vulnerable adults in the UK. Rachel has been looking for work since last year, she’s struggling with money and…
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The new age of connectivity
How multi-net SIMs revolutionise IoT, phones, lift-lines & laptops Multi-network SIMs are set to make an unprecedented impact on the digital landscape for housing providers. Connectivity is a factor that affects every aspect of a modern organisation, with a huge number of applications in the housing sector. As such, the advances offered by multi-net SIMs…
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Do robots dream of process automation?
The past few years have seen belts being tightened across social housing which, in some cases, have meant a reduction in services, particularly when a funding stream has come to an end. How do you deliver a service with potentially high social impact with diminished or discontinued funds? At Link, we wanted to augment our…
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Human-powered transformation
The housing sector is undergoing a profound transformation, driven not only by advances in technology but the dedicated individuals who have committed their careers to it. This evolution isn’t just about the software, platforms or systems being implemented, but about the people behind these innovations. For years, professionals within housing providers haven’t seen themselves as…
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From gatekeepers to service leaders
Reshaping social housing for the consumer standard As social housing grapples with new consumer standards, Mark Holdsworth, Civica’s sales director, explores how housing providers must transform their culture and technology to deliver outstanding tenant services. The most significant cultural transformation in social housing in decades is underway. The introduction of consumer standards by the Regulator…
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Mobysoft’s practical guide to data
Mobysoft has published a guide to help housing providers unlock the power of their data. ‘Becoming a data-driven organisation – A practical guide for housing providers’ explains how housing providers can transform their decision-making processes by replacing intuition with evidence-based insights. Paul Evans, CEO, Mobysoft, said, “Our guide demystifies the journey to becoming data-driven, making…
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