Housing providers’ IT services, and their associated IT teams, are now at the absolute centre of their operations. And at a time when many housing providers are trying to transform their business models and operational processes to become more streamlined, cost effective and better able to cope with things such as universal credit and rent…
Boardroom PerspectivesRead More →
Editor's Notes
Getting to know you
We’ve written in past Editor’s Notes about the importance of both ‘straight-through processing’ (in short, the automation, from start to finish, of as many standardised repetitive processes, such as a tenant requesting a repair through to the repair being completed without needless manual interventions during the processing of that repair) and gaining ‘a single version…
Getting to know youRead More →
What’s that coming over the hill?
Housing providers are going to have a lot on their plates over the next 2-5 years and beyond. Whether you’re worrying about universal credit, rent reductions, pay-to-stay, right-to-buy, mergers and acquisitions, or the wider economy (or all of them), any of these has the potential to be either a disaster waiting to happen or an…
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Now we are 50
If you didn’t notice from this edition’s cover, this is the 50th edition of Housing Technology. While we still remain a prime candidate for the BBC’s Have I Got News For You ‘guest publication’ slot, so much has happened in the social housing sector since 2008. In Housing Technology’s infancy, it was apparent to us…
Now we are 50Read More →
Editor’s Notes: Digital by Default – An initial snapshot
Although we are only halfway through the online survey for Housing Technology’s forthcoming Digital by Default 2016 report (to be published in March in conjunction with Go ON UK), a quick snapshot and analysis of the responses provides some interesting results. In terms of the factors preventing tenants getting online, a lack of knowledge and/or…
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Leading the way with the internet of things
Readers may have noticed that Housing Technology has been covering the growth of the internet of things more frequently over the past few issues. This is because we believe that housing providers, possibly for the first time, are in a unique position to completely change the domestic technology landscape. At the moment the majority of…
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