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Intrinsic

Universal credit and channel shifting

Sir – The potential impact of welfare reform is the most significant risk faced by housing providers in recent history. However, it is also seen by forward-thinking boards as an opportunity for positive change. The exact degree to which cash flows and revenues will be affected by universal credit is uncertain. With many housing providers…
Universal credit and channel shiftingRead More →

Help tenants and protect revenues

Sir – A recent poll conducted on behalf of the NHF found that 67 per cent of tenants affected by welfare reform are finding it hard to pay their rent, 55 per cent had often run out of money by the end of the week or month, 40 per cent of affected tenants had no…
Help tenants and protect revenuesRead More →

South Lakes live with new Intrinsic network & telephony

Earlier this year, Intrinsic Technology completed the installation of a completely new network infrastructure and telephony platform at South Lakes Housing. The new network is based on Cisco network and security technologies and Avaya for IP telephony. South Lakes recently added 3,000 homes to its portfolio following a stock transfer from South Lakeland District Council,…
South Lakes live with new Intrinsic network & telephonyRead More →

Security is key to successful BYOD

Sir – It’s great that organisations of all sizes are taking advantage of a BYOD strategy and reaping the benefits of a more flexible workforce. A BYOD strategy can help relieve the headache of dealing with a huge amount of data and is therefore particularly beneficial for the housing sector and housing associations dealing with…
Security is key to successful BYODRead More →

Telepresence intrinsic to NPS Group

Having completed the implementation of a ‘telepresence’ video-conferencing system from Tandberg at NPS Group, a national property services company majority owned by Norfolk County Council, Intrinsic Technology has reported that the service had achieved a return on investment within the first nine months of its operation. The adoption of the telepresence system as a viable…
Telepresence intrinsic to NPS GroupRead More →

InCommunities’ IP-telephony with Intrinsic

Intrinsic Technology has completed a complete IP-based telephony upgrade at InCommunities including a new Nortel-based customer contact centre. Intrinsic upgraded InCommunities’ call server with Nortel Call Server software as the foundation for the new contact centre and for new technologies to improve communications. These changes to the call server allowed Incommunities to use Microsoft Exchange…
InCommunities’ IP-telephony with IntrinsicRead More →

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