Not so long ago the call centre industry in the UK employed over one million people and was a major contributor to the GDP, listed in the top five industries by the Department of Employment in 1998. How things have changed. In the space of 12 years, the rise of outsourcing and off-shoring has transformed…
Turning on shared service centresRead More →
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Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.
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