“Now is no time to think of what you do not have. Think of what you can do with what there is.” The Old Man and the Sea, Ernest Hemingway The balancing act: juggling time, cost, and quality There’s a saying that all projects have three main factors: time, cost and quality. Stakeholders usually have…
Project success – Do less, be efficient & provide clarityRead More →
Magazine Articles
Artificial intelligence in housing
Housing Technology interviewed AI specialists from Civica, Converse360, Made Tech, Mobysoft, NEC Software Solutions, Orlo and Riverside Group on the business imperatives, internal and external operations, pitfalls and advice, ethical questions and staff concerns associated with the adoption of AI by housing providers. The business case for AI in housing Glen Ocskó, head of local…
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AI-powered experience orchestration
Housing providers are increasingly embracing AI to address critical challenges and improve their tenants’ experience. With its wide-ranging applications, AI has the potential to revolutionise property management, streamline tenant communications and enhance decision-making, making both the lives of tenants and housing providers’ operations easier, faster and more efficient. Experience orchestration ‘Experience orchestration’ plays a pivotal…
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Fife Council’s connected homes with Aico
Fife Council is exploring a solution to monitor housing quality for all residents in its 32,000 properties. To reach this goal, the council has started a 12-month pilot project as part of its ‘Housing Plus’ programme, with Aico’s HomeLink Connected Home solution installed in 90 properties spanning a range of building types. The pilot project’s…
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Housing repairs… Why technology is only part of the answer
Let’s not get distracted by shiny new bits of technology while ignoring the fundamentals of what we need to build. New technology has brought both opportunities and challenges to housing services (including repairs), promising greater efficiencies once they’re in place but requiring patience, investment and cultural shifts to make sure we adopt the right tools…
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Understanding extended detection & response
As cybersecurity threats continue to evolve and become more sophisticated, you may have heard more and more about XDR (extended detection & response) as a cybersecurity solution. But it can be difficult to pin down exactly what XDR does and why it’s such a powerful tool for housing providers to use, particularly alongside a managed…
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