Omfax has been chosen by Your Homes Newcastle which is implementing Keyfax InterView, Repairs Diagnostic and Keyfax Repairs Online, all of which are intended to enhance customer satisfaction by improving the accuracy and consistency of repairs ordering and offering tenants the choice of self-service. At the same time, South Tyneside Homes has now bought Omfax’s…
Omfax signs Your Homes Newcastle and South Tyneside HomesRead More →
Magazine Articles
Sunrise streamlines Radian’s IT service management
Radian Group has completed the implementation of new IT service management software from Sunrise Software. Radian Group was formed in 2012 following the merger of three housing providers. Ian Butcher, IT operations manager, Radian Group said, “Our service management system was fine when it was bought for one of the housing providers. It was a…
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Five steps to delivering digital services in housing
The government has set out its ambition to reduce the number of people who are offline by 25 per cent this year and a further 25 per cent each year for the following two years. In addition, it is aiming for 80 per cent of universal credit applications to be made online by 2017. The…
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Hexagon Housing predicts arrears with Mobysoft
Hexagon Housing Association has bought Mobysoft’s predictive technology to help mitigate the effects of on-going welfare reforms. Tom Harding, housing services manager, Hexagon Housing Association, said, “It has become much harder to maintain our performance; over the past few years, the nationwide economy has meant more tenants are finding it harder to prioritise their rent…
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Castle Computer Services launches dedicated housing division
Castle Computer Services has created a dedicated housing solutions division to its business and appointed Paul Sutherland as its director of housing solutions. Well-known as a leading provider of SunSystems finance software and Qlikview business intelligence solutions to housing providers, the new division makes available a full portfolio of best-of-breed software and infrastructure solutions which…
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Life-enhancing technologies for housing and care
We started the Housing Learning and Improvement Network (LIN) with the belief that when great people come together and share ideas, inspirational things happen. What has become apparent over the last few years is that person-centric, connected care, while widely regarded as the future of healthcare, remains a mystery to many people. With an increasing…
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