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Digital transformation success – Icebergs and hothouses

There’s a humorous little Irish story about a man on a journey in Ireland. As he sets off for his destination, he comes to a T-junction but doesn’t know which way to turn. He stops and asks a local farmer who happens to be standing by the side of the road for directions. But the…
Digital transformation success – Icebergs and hothousesRead More →

A day in the life… at Coastal Housing

If I’m feeling lazy, my day will start around 8am with black coffee and a mailbox of backup and maintenance notifications. If I’m not feeling lazy, I’ll slope in around 9am after being good and going to the gym, by which time the notifications will have been attended to by our lead support analyst, Mat…
A day in the life… at Coastal HousingRead More →

When housing IT projects go wrong

Housing providers’ IT projects now support a rapidly changing, increasingly mobile workforce that provide services to increasingly tech-savvy and demanding tenants. In a world where customers are used to placing orders via smartphone for next-day delivery, the bar is now set high for repairs and maintenance service levels and innovation including IoT; and residents can…
When housing IT projects go wrongRead More →

Spotlight on gender in housing IT

Coastal Housing Group and Sovereign Business Integration Group look at how gender diversity in housing IT is changing in a traditionally male-dominated sector. Has the role of women in society ever been so hotly debated? From women’s suffrage to the recent gender pay gap headlines, the debate rages on. Recent reports have gone onto reveal…
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Inprova buys Valueworks

Valueworks, a spending control software provider, has been bought by Inprova, the managing agent for Procurement for Housing (PfH). The Valueworks software gives housing providers real-time, collaborative views across all of their spending data as an alternative to the siloed finance and asset management spreadsheets that many still rely on. PfH said that the increased…
Inprova buys ValueworksRead More →

Digital clipboard trial at Flagship

Flagship Group has just started a pilot project to use Wacom Clipboards among its housing teams in Norfolk and Suffolk. The electronic clipboards combine paper form-filling with real-time data capture and are connected to the housing officers’ mobile phones and from there to Flagship’s back-office systems. The three-month trial is expected to demonstrate a variety…
Digital clipboard trial at FlagshipRead More →

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