Radian Group has implemented a new CRM system from Advanced ConsultCRM to support its strategy for growth. The contract follows Advanced’s recent acquisition of Goldcrest Solutions and its Microsoft Dynamics-based CRM products for housing. The Goldcrest solution now gives Radian a single and accurate view of its 42,000 tenants and enables it to resolve more…
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Magazine Articles
MHS embraces agile working with mobile technology
An office move last year saw the start of a more agile way of working for MHS Homes’ staff, with new mobile technology added to support the initiative. After we reduced our office space from three floors to two by introducing hot-desking, our ICT team enabled flexible working practices through the introduction of mobile devices…
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Victory for Castle
Victory Housing Trust has chosen Castle Computer Services to carry out a major upgrade of its finance and reporting systems. Castle will implement Infor SunSystems, along with Infor’s budgeting and forecasting, expense@work and purchase2pay software, Asset 4000 from Real Asset Management, and QlikView’s Business Intelligence. Nathan Thompson, finance manager, Victory Housing Trust, said, “We’ve had…
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Oneserve launches cloud-based business intelligence & analytics
Field service management software provider Oneserve has unveiled a new cloud-based business intelligence and analytics platform to enable housing providers to quickly and easily extract and interrogate their data to help them make better decisions about their service delivery. Oneserve said that housing providers will find that real-time data from the field will enable them…
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Magenta Living’s paper-less meetings with BoardPad
Magenta Living is now using BoardPad software to replace paper-based board packs for its senior executives’ meetings. The housing provider holds a combination of 30 board and committee meetings each year, with 16 board packs needed for each meeting. The collation of paper board packs was taking Magenta’s administration team two days to produce for…
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More transparency in housing
Sir – An increase in the proportion of private sales in mixed tenure blocks is driving demand for greater transparency and accuracy in service charges and estate management in the social housing sector. While social housing tenants might typically pay a flat monthly rental charge which would include their service charges, private-sector leaseholders paying separate…
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