We’ll be looking at Sovereign Network Group’s data quality (DQ) journey, from our initial steps saying that something was wrong, working out what the ‘problem statement’ was and then getting each element fixed (incl. our focus on the 6 Cs of data quality).
Like many other housing providers, SNG is always keen to share our experiences of what our pain points are (once we’ve identified them, of course).
We’ll also cover how every housing provider needs a senior group who are committed to supporting their teams in their quests for data quality across every level of the company. SNG has such a group and it’s been vital in our DQ success story.
Speakers: Robert Kilpatrick, Data Quality Officer, Sovereign Network Group
Robert Kilpatrick started in housing in 1989 and has worked at Sovereign since 2000, first as a housing officer and housing manager, moving into systems training and analysis and now in data quality.