A2Dominion has teamed up with Manifest Software Solutions and Totalmobile to transform its repairs service through the introduction of a single central system to handle its customers’ 150,000 repair requests each year, instead of being spread across multiple systems. Due to launch this summer, the new system from Manifest and Totalmobile will intelligently allocate tasks…
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A2Dominion
CTG takes on A2Dominion’s ISP access burden
A2Dominion turned to Complete Technology Group (CTG) to handle the ever-growing number of requests it was receiving separate ISPs wanting to enter its properties to connect tenants to their own broadband services. CTG takes over housing providers’ burden of managing ISP access requests and overseeing the subsequent digital infrastructure works. CTG handled all communications with…
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Manifest connects A2Dominion, Mears & RedkiteCRM
Following A2Dominion’s recent appointment of Mears Group as its new repairs and maintenance contractor, Manifest Software Solutions has completed the integration of A2Dominion’s Dynamics 365-based RedkiteCRM repairs management system and its associated processes with Mears’ own systems within just eight weeks. At the start of the project, A2Dominion identified key areas to focus on as…
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A2Dominion selects PowerObjects for digital transformation
A2Dominion has chosen PowerObjects, an HCL Technologies company, as a partner in the delivery of its multi-million pound business change programme. The multi-year agreement will see PowerObjects roll-out Microsoft Dynamics 365 during a two-year implementation phase, followed by a five-year support period and possible five-year extension. Dynamics 365 is expected to be used across A2Dominion’s…
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1st Touch mobilises A2Dominion for welfare reform
A2Dominion has chosen 1st Touch mobile software to support its income collection teams while also helping tenants understand and adjust to welfare reform changes. Following the introduction of welfare reforms, A2Dominion decided that it needed to implement new proactive processes that could support the collection of income from tenants at the same time as helping…
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A2Dominion goes green with Alfagy
As part of A2Dominion’s plan to demolish around 450 houses to make way for 700 properties, it is using combined heat and power (CHP) technology from Alfagy for the community heating system. Based on a blueprint from Conran & Partners, the Green Man Lane estate in west London is being regenerated through a shared £136…
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