Calico Homes

Calico Homes cuts arrears with RentSense

Calico Homes has reduced its arrears to 2.4 per cent after its deployment of RentSense, alongside its former-tenant arrears falling to 1.9 per cent. Calico Homes’ income team is primarily using RentSense to focus on its tenants needing the most support, resulting in the team’s weekly caseload falling from 1,200 to 870 arrears cases. Hayley…
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Calico Homes’ success with OptusApp

Calico Homes’ new self-service app from OptusApp has achieved 50 per cent adoption within the first week of its launch. This follows a pilot project with a group of around 100 residents in November 2024. The rapid adoption of the Calico Connect app was helped by a thorough pre-launch marketing campaign to Calico’s residents followed…
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