How can technology help to manage 3,500 individual and 1,000 groups of trees covering an area from North Essex to North Norfolk? This was the question posed to Flagship Group’s business intelligence and GIS teams. Victoria Green, business intelligence developer, Flagship Group, said, “Our passion is delivering a great service for our customers, so we…
Flagship’s Microsoft & ESRI BI-enabled arboristsRead More →
Flagship Group
Enghouse set to streamline Flagship’s communications
Flagship Group is just about to implement a new system from Enghouse Interactive for its contact centre to pull all forms of tenant communications together in the same place. At the moment, the housing provider faces a conflict between the need to offer tenants more options for how they interact with Flagship and the disparate,…
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Women in IT at Flagship Group
Flagship Group is proud to be above the UK national average for the number of female employees working in IT; the seven roles vary from GIS development and infrastructure specialists to business partners. Housing Technology interviewed some of Flagship’s IT team about their roles and women in IT. Starting out in IT Rachael Leeder, an…
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Flagship launches digital start-up programme
Flagship Group and TechVelocity have created the first not-for-profit incubator of digital talent in Norfolk. Supported by UEA, Barclays Eagle Labs and NUA, the digital accelerator programme is designed to find local start-up companies and equip them with the skills and knowledge they need to succeed, work on their weaknesses, and provide support to make…
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Flagship uses Esri GIS for grounds maintenance
In order to in-source its grounds maintenance activities for over 22,000 homes, Flagship Group has developed an automated management system based on Esri’s ArcGIS platform. With around 22,500 properties, Flagship Group comprises Flagship Homes and repairs and maintenance company RFT Services. Since its inception, the organisation had relied on two or more subcontractors to carry…
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Flagship pioneers drones for inspections
From April 2017, Flagship Group’s RFT Services will use drones to survey specialist roofs as part of their property maintenance and repairs programme, instead of using scaffolding on non-standard, taller properties. Data from the drones is then linked to Flagship’s Orbis mapping system. As an alternative to expensive equipment such as static scaffolds or mobile…
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