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Gentoo

Transforming how we work, deliver and serve – Gentoo’s IT modernisation

Gentoo Group was Highly Commended in the IT Team of the Year category of the Housing Technology Awards 2026. Gentoo’s mission has always been to provide safe homes, strong communities and exceptional outcomes for our customers. But achieving that vision requires a modern, reliable and responsive technology and project management service, one that allows colleagues…
Transforming how we work, deliver and serve – Gentoo’s IT modernisationRead More →

Productivity & empowerment – Gentoo’s Copilot journey

Gentoo’s mission has always been to deliver exceptional outcomes for our tenants. But to do that properly, we must empower our people. Our journey with Microsoft 365 Copilot, supported by our technology partner Phoenix, has been a transformative step in reshaping how we work, collaborate and serve. From vision to value – Why we started…
Productivity & empowerment – Gentoo’s Copilot journeyRead More →

Gentoo’s Workday transformation

Gentoo Group is undergoing significant internal transformations, reshaping how it operates and serves its community. Workday’s marketing manager, Elouise Pollard-Burgon, spoke to Samantha England (head of HR) and Paul Wright (finance director) from Gentoo about their ambitious plans and transformative changes. Embracing transformation Gentoo is leading a technological shift in the housing sector, moving from…
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Gentoo turns to The Robot Exchange for RPA

Gentoo is now in its first phase of a programme to use robotic process automation (RPA) to minimise the need for human intervention in manual, repetitive and error-prone tasks, based on technology from The Robot Exchange. Nigel Wilson, CEO, Gentoo Group, said, “The initial automation was a non-customer facing administration task. By trialling the technology…
Gentoo turns to The Robot Exchange for RPARead More →

Gentoo’s Streetwise combats domestic abuse with Chelmer Housing

Gentoo has signed a three-year contract with Chelmer Housing on behalf of the Essex Housing Officers Group to provide its Streetwise software to log instances of domestic abuse and provide early interventions for victims and families across Essex. Streetwise is a case management system that helps protect communities and improve lives by using existing data…
Gentoo’s Streetwise combats domestic abuse with Chelmer HousingRead More →

Getting ready for GDPR

If someone isn’t already working on GDPR readiness in your organisation, they should be. The aim of this article is to cover the tasks every housing provider should undertake in order to be as ready as possible for the new regulation in May 2018. This article doesn’t cover what GDPR is or why it’s coming…
Getting ready for GDPRRead More →

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