Midland Heart has begun a three-year partnership with Asprey Management Solutions. The housing provider will implement Asprey Assets to provide a single, integrated platform for business intelligence, operational efficiency and investment planning. Matthew Wilcox, director of property investment, Midland Heart, said, “Asprey Assets give us a robust, joined-up view of our housing stock and investment…
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Midland Heart
Plentific takes on new customers & 157,000 properties…
Plentific has signed seven new housing customers for its real-time software – Change Housing, Hyde Group, Longhurst Group, Midland Heart, Platform Housing, Phoenix Community Housing and SW9. Hyde Group approached Plentific to in order to achieve year-round utilisation of its internal workforce alongside ad-hoc demand for specialist external contractors through the Plentific marketplace. Plentific is…
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Midland Heart moves to low code with OutSystems
Midland Heart is now using OutSystems’ low-code platform to deliver a fast-tracked, two-year IT transformation strategy and rapidly develop applications for revamped interactions with its 70,000 tenants. Kathryn Downs, director of technology and transformation, Midland Heart, said, “We want to create an easy, frictionless digital experience supporting everything from paying rent to reporting repairs. We…
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Low code & digital technology – Transforming tenants’ lives
In March 2019, Midland Heart had the brilliant opportunity to share our digital journey so far with peers from across the sector at the Housing Technology 2019 conference. Rewind to October 2017 and new to the sector from the world of retail, I was tasked with launching a portal for tenants to manage their rents….
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Thriving through digital transformation
Midland Heart’s director of IT, Kathryn Downs, ORM’s founder and managing partner, Peter Gough, and Rackspace’s senior business development manager, Leon Blakely, explain how embracing new technologies could be a game changer for housing providers. Midland Heart’s Kathryn Downs said, “The biggest challenges in the social housing sector are an increasing pressure to build affordable…
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Midland Heart streamlines procurement with Probrand
Midland Heart has streamlined its IT procurement processes using the Probrand Marketplace buying platform. Rob Cross, technical service team leader, Midland Heart, said, “Procuring IT products and services can eat up a lot of time; without preferred suppliers, we would have to go out to three different suppliers. And we needed a more efficient solution…
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