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Home / New Charter Group

New Charter Group

New Charter saves £125 on voids with Aareon

New Charter Group has saved over £125,000 across its voids operation by using Aareon 1st Touch’s mobile software. The Aareon 1st Touch mobile voids process has enabled New Charter to produce a number of new electronic forms, moving away from a paper-based process. Voids are an important part of the housing provider’s ‘keys-to-keys’ process, an…
New Charter saves £125 on voids with AareonRead More →

The gamification of slips, trips and falls

New Charter Group, the University of Manchester (Manchester Institute of Innovation Research, Alliance Manchester Business School and Division of Nursing, Midwifery and Social Work) and Reason Digital have been collaborating on an innovative approach to the growing problem of slips, trips and falls among older people, and how digital interventions can help. The first digital…
The gamification of slips, trips and fallsRead More →

New Charter transforms with 1st Touch’s 360° tenant portal

A 360° tenant portal system from 1st Touch is being used by New Charter Group to transform its mobile workforce processes and tenant support strategy. The new system delivers a single-view of all key data, both for field operatives through their handheld devices and to tenants through an online portal-based customer hub. Following a review…
New Charter transforms with 1st Touch’s 360° tenant portalRead More →

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