North Wales Housing is moving all of its housing services to the cloud as part of a new partnership with Civica. In a new 10-year partnership valued at £800,000, the housing provider will implement Civica’s Cx Housing, Asset Management and Contractor Workforce software. With the final choice of software partly influenced by the views of…
North Wales Housing picks Civica CxRead More →
North Wales Housing
North Wales Housing first in Wales to launch Futr’s AI chatbot
North Wales Housing has become the first housing provider in Wales to launch a conversational AI chatbot from Futr. The chatbot, named Huw, sits on the website and is designed to answer a range of tenant queries at any time in just a few clicks. Since its adoption, Huw has improved tenant engagement and access…
North Wales Housing first in Wales to launch Futr’s AI chatbotRead More →
North Wales Housing signs Biscon deal
North Wales Housing Association has recently signed a three-year contract with business continuity specialists Biscon. The IT consultancy will conduct reviews, updates and exercising services every 12 months and will also be available for advice and help regarding business continuity throughout the year. Yvonne Wilkinson, resources director, North Wales Housing Association, said, “After using Biscon’s…
North Wales Housing signs Biscon dealRead More →
