North Wales Housing

North Wales Housing first in Wales to launch Futr’s AI chatbot

North Wales Housing has become the first housing provider in Wales to launch a conversational AI chatbot from Futr. The chatbot, named Huw, sits on the website and is designed to answer a range of tenant queries at any time in just a few clicks. Since its adoption, Huw has improved tenant engagement and access…
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North Wales Housing signs Biscon deal

North Wales Housing Association has recently signed a three-year contract with business continuity specialists Biscon. The IT consultancy will conduct reviews, updates and exercising services every 12 months and will also be available for advice and help regarding business continuity throughout the year. Yvonne Wilkinson, resources director, North Wales Housing Association, said, “After using Biscon’s…
North Wales Housing signs Biscon dealRead More →

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