Poplar HARCA won the bronze award in the customer/tenant services category of the inaugural Housing Technology 2024 awards. Fransiska Greene, Poplar HARCA’s asset data coordinator, explains how the housing provider is using Aico’s IoT devices to empower its tenants and tackle mould. Improving our customer services is an ongoing aspiration for Poplar HARCA. With over…
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Poplar HARCA
Poplar HARCA extends IoT project with Aico
Poplar HARCA is extending its deployment of Aico’s HomeLink devices to around 6,000 homes after the success of its pilot project involving 500 homes at the end of 2022. Aico will be installing over 15,000 of its IoT-based HomeLink environmental sensors within the next 12 months. The HomeLink sensors collect data on temperature, humidity and…
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Aico engages Poplar HARCA’s tenants
Poplar HARCA is about to deploy Aico’s IoT-based environmental sensors which will monitor temperature, humidity and carbon dioxide across its housing portfolio. As part of its implementation plan, Aico recently hosted a two-day tenant engagement session with the housing provider and some of its tenants, where they discussed the importance of fire safety and walked…
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Poplar HARCA drives down arrears with RentSense
Poplar HARCA has reduced arrears and prepared itself for universal credit with Mobysoft’s RentSense software. Before implementing RentSense, Poplar HARCA was using its housing management system to flag arrears cases to its income team. However, the performance and effectiveness of the team was being compromised because the system was flagging cases that required no action…
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