Saxon Weald has selected Solvares Field Service’s real-time scheduling and optimisation software for the delivery of repairs, inspections and maintenance across its 7,000 homes. The implementation will integrate Solvares’s Visitour AI-enhanced technology with Microsoft Dynamics 365, delivered through Infinity Group’s BrikHousing management system. Staff deployment will begin with Saxon Weald’s inspection teams, around workload visibility,…
Saxon Weald on schedule with Solvares Field Service & Infinity GroupRead More →
Saxon Weald
Seeing the whole picture with Saxon Weald & Infinity Group
Rebuilding customer contact with AI Saxon Weald was Commended in the Artificial Intelligence category of the Housing Technology Awards 2026. Customer contact is one of the most demanding parts of service delivery in our sector. Rising email volumes, complex enquiries and increasing regulatory pressures have made it harder for housing providers to maintain visibility and…
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Orchard helps Saxon Weald improve tenant communications
Saxon Weald is extending its use of software from Orchard to implement a new CRM system. The new system will build on Saxon Weald’s existing Orchard software to avoid the need to develop complicated interfaces and wherever possible re-using screens that its staff are already familiar with. The focus of the project was to improve…
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£400,000 Tunstall telecare at Saxon Weald
Saxon Weald has spent around £400,000 on a new telecare system from Tunstall Healthcare at its Downlands Court ‘extra care’ retirement housing in West Sussex. Tunstall’s Communicall Connect system now allows staff to communicate with residents around the clock through speech modules installed in both individual flats and communal areas. A range of sensors increase…
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Saxon Weald saves £124,000 with ESRI mapping system
When Saxon Weald transferred from the local authority, it inherited 175 land titles. However, while Saxon Weald had a grounds maintenance liability for each title, it did not have a full understanding of what the liability was. Justin Chamberlin, GIS manager, Saxon Weald Homes, said, “We didn’t know how much ground we were responsible for,…
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Where’s your GIS system?
Social housing providers are required to meet challenging targets on a daily basis. Occupancy, asset yield, cost control and tenant satisfaction are integral elements in achieving the Government’s Decent Homes standard and securing funding as a result. Key issues faced by managers include changing legislation and managing a diverse and scattered asset base, while providing…
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