Together Housing Group has deployed a next-generation contact centre system from mplsystems. The new intelligentDesktop is intended to optimise the performance of the Together Housing customer services team that manages around 35,000 homes across its five contact centres. Together Housing handles customer service calls for ten different social housing brands. By using intelligentDesktop, the group’s…
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Together Housing
Together Housing goes virtual with Veeam
Having successfully moved to an almost 100 per cent virtual infrastructure, Together Housing Group has just completed the implementation of a virtual backup and replication system from Veeam. Backup times have now been halved, recovery times cut by 80 per cent and overall the new system is saving THG more than £70,000 per year in…
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Together sign with Aareon
Aareon UK has announced that Together Housing Group and Raven Housing Trust have both chosen its QL Housing system. Together Housing Group, which comprises Trans-Pennine Housing, Chevin Housing and Prospect Homes and manages more than 35,000 properties, intends to replace the different housing management systems currently used by its members and standardise its operations onto…
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