Town & Country Housing Group has developed its own money support and service charge enquiries system using Optevia’s Social Housing Essentials software and Microsoft Dynamics CRM 2015. Following just two days of training and online learning sessions, Town & Country Housing was able to design, configure and deploy its new service charges system within days….
Town & Country Housing developments with Optevia and Dynamics CRMRead More →
Town and Country Housing Group
Town & Country goes live with Dynamics CRM from Optevia
Town & Country Housing Group has gone live with Microsoft Dynamics CRM 2015, designed and deployed by CRM specialists Optevia, after a six-month implementation. Based on Optevia’s Social Housing Essentials, the new system enables users to handle their workloads better through automatic prioritisation, to better align services with tenant requirements, manage the capacity of individual…
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Streamlined housing – Process automation with IT
Housing Technology interviewed IT experts from 1st Touch, Civica, Horton Housing Association, New Charter Group and Town & Country Housing Group about how housing providers can use technology to automate some of their key processes, for both business improvements and cost-savings as well as to help tenants. Where to start? Rather than considering the details…
Streamlined housing – Process automation with ITRead More →
Optevia and Dynamics CRM at Town & Country Housing
Town & Country Housing Group has chosen CRM specialist Optevia to implement Microsoft’s Dynamics CRM software alongside Optevia’s own Social Housing Essentials to improve the quality of its interactions with tenants. Dynamics CRM from Optevia is expected to increase tenant satisfaction and enable Town & Country Housing’s front-line staff to resolve 80 per cent of…
Optevia and Dynamics CRM at Town & Country HousingRead More →
Town & Country Housing saves £75,000 with BoardPad
Town & Country Housing Group is now using BoardPad software to create and distribute board packs for more than 50 board, committee and group executive meetings. Paul Cooper, deputy company secretary, Town & Country Housing Group, said, “We estimated that it was costing us around £75,000 per year to put together our paper packs. We…
Town & Country Housing saves £75,000 with BoardPadRead More →
Town & Country Housing reviews infrastructure with Sovereign
Town and Country Housing Group has chosen Sovereign Business Integration Group to review its IT infrastructure and recommend improvements. The independent review was prompted by the need to upgrade TCHG’s disparate IT systems running across its operations in 16 local authority areas in the South East of England. Sovereign has undertaken an IT health check…
Town & Country Housing reviews infrastructure with SovereignRead More →
