Mobysoft has appointed Rachel Collings as an account director and Jonathan Maplesden as an account manager to help support its housing customers. Collings has over 20 years’ experience of working in social housing, including local authority services, voluntary sector positions and various social policy and performance improvement projects. In addition, she has had relationship management…
Mobysoft expands its account management teamRead More →
066 - November 2018
Chelmsford council gets OmniLedger for homelessness
Chelmsford City Council is now using OmniLedger’s Pyramid housing management system to help with homelessness and temporary accommodation. Dianne Gable, project manager, Chelmsford City Council, said, “In the past, our housing service recorded the data for properties and tenancies in different locations. As a consequence of this approach and the fast turnover of our tenancies…
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BT’s Brunkard joins Accent
Accent has appointed Philip Brunkard, a senior BT consultant, as a non-executive director on its newly formed customer experience committee. Philip Brunkard, CIO for regional government and health, BT, said, “I’m really looking forward to working with my new colleagues to deliver Accent’s key objectives around fantastic service and new homes, which will help Accent…
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NDL streamlines Moray Council’s mobile services
Moray Council has centralised all of its customer services, including mobile housing repairs, to a single contact centre using NDL’s awiMX and awiSX integration software. After a review to find opportunities to simplify, standardise or share processes for service improvements and money saving, Moray Council wanted to remove multiple contact points for different services by…
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Hexagon Software launches housing cloud platform
Hexagon Software has launched Hexagon Cloud, a new hosted platform for its housing management and finance software. Hexagon Cloud will enable users to review or update information from core back-office systems, such as viewing housing information, approving invoices or entering account transactions from any internet-enabled device. Mitchell Hill, managing director, Hexagon Software, said, “Hexagon Cloud…
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